PRIVACY POLICY OF sUbe-T Ride LLC
Last updated: [01/01/2025]
1. INTRODUCTION
At sUbe-T Ride LLC, we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, protect, and share your personal information when interacting with our platform, whether through phone calls, text messages, WhatsApp, or any other official communication channel. By using our services, you agree to this Privacy Policy.
2. COLLECTION AND USE OF PERSONAL INFORMATION
Information We Collect:
- Contact Data: Names, phone numbers, and addresses provided by users during registration or service booking.
- Usage Information: Details of requested services, such as pickup locations, destinations, and specific travel preferences.
- SMS Consent: During registration, we collect your authorization to send text messages, in compliance with applicable laws.
Purpose of Use:
- Process transportation requests and connect users with independent drivers.
- Send confirmations, trip status updates, promotions, and reminders.
- Improve service quality through surveys and feedback.
3. CONSENT COLLECTION
Data Collection:
- Phone numbers are obtained through forms on our website, during registration, or via customer service calls.
Consent for SMS:
- Users provide explicit consent by checking a box during registration or confirming verbally during phone calls.
Standard Messages:
- Booking confirmations, trip updates, reminders, and occasional promotions.
- Frequency: 3-5 messages per trip and up to 2 promotions per month.
Opt-Out Options:
- Users can opt out of receiving messages by replying "STOP". They can also request more information by replying "HELP".
4. INFORMATION SHARING
sUbe-T Ride LLC does not sell or share your personal information with third parties for marketing purposes. However, we may disclose data:
- To Authorities: When required by law.
- For Legal Protection: In case of legal investigations related to the misuse of our services.
5. DATA PROTECTION
We implement physical, electronic, and administrative security measures to protect your personal information from unauthorized access.
6. USER RIGHTS
You have the right to:
- Access and correct your personal information: You may request a copy of your data or update it by emailing subetaxidmv@gmail.com.
- Request the deletion of your personal data: Send an email request to permanently delete your information from our systems.
7. PAYMENTS AND DISCLAIMER
- Direct Payments: Users make payments directly to drivers, usually via Zelle or other agreed methods.
- Disclaimer: sUbe-T Ride LLC does not manage or intervene in payments between users and drivers. Any disputes must be resolved directly between the parties.
8. DISCLAIMER OF WARRANTIES
sUbe-T Ride LLC offers its services "as is" and "as available". We do not guarantee the quality or safety of services provided by independent drivers.
9. DATA DELETION POLICY
If you wish to delete your account or personal data, please email us at subetaxidmv@gmail.com. We will process your request and permanently remove your information within the legally established timeframes.
10. NOTIFICATIONS
We may contact you through:
11. CHANGES TO THE PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Updates will be available on our website:
https://sube-tridellc.com/pol%C3%ADtica-de-privacidad.
12. CONTACT
If you have any questions regarding this Privacy Policy, you can contact us at:
📧 Email: subetaxidmv@gmail.com
🌐 Website: https://sube-tridellc.com
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.